MAY
24

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Thornhill Doctors Surgery

Pepys Ave, Southampton SO19 6PJ, UK – 023 8044 8380

A busy surgery but all the staff are efficient and courteous. A recent refit in the downstairs waiting area brings a splash of colour and more space to wait in. There is a free car park on site which can fill quickly but there is often on street parking available too.

I've always been seen on the same day. Helpful staff and great doctors and nurse

Weston Lane Surgery

Weston Ln, Southampton SO19 9GH, UK – 023 8044 9913

I have been registered with this surgery now for around 5 years. I have always found them to be fantastic. I have had to use the surgery more over the past two years and I always can be seen in person, or have a telephone appointment on the day. The new E-Consult system is amazing. I used it today and within an hour I had an appoinment for tomorrow morning at a Hub. I have used them in emergency situations, and they have been fantastic, waiting time in my expereince is quite quick, there are lots of GPs, nurse practitioners and nurses who are very experienced. The Receptionists are very friendly and often go out of their way to help. The NHS gets a lot of bashing, and people tend to only review when they receive a bad expereince, but I have nothing but praise for Weston Lane Surgery. We need to keep our NHS, so use pharmacists, 111 and utilise the tools given to us from the surgery.

Ladies Walk Practice

90 Thornhill Park Rd, Southampton SO18 5TS, UK – 023 8046 2492

Not sure this is the best place to share your experience, the NHS site is more accurate. I joined the Thornhill surgery a year ago as Bitterne was absolutely dire. Yes they can take time to answer the phone here but that aside the admin care I have received there is about as good as you can expect across the country at the moment. Plus side is the doctors and nurses actually listen and act on your concerns. Downside is the lack of privacy at reception which needs redesigning.

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NHS Direct is now NHS 24. Just dial 111 to speak to a professional or click the link below for there self help website. Lots of really useful info but keep clear of heart surgery! If in doubt ask your GP or call 111. Good luck.

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